Terms & Conditions

Please read these terms carefully before using our platform

01Introduction

Welcome to our Marketplace Platform. By accessing or using our website, services, and applications, you agree to be bound by these Terms & Conditions. These terms govern your use of the platform whether you are a buyer, a vendor, or simply browsing.

Our platform facilitates a digital marketplace environment where users can discover, book, and pay for professional services and goods. We act as an intermediary, and the contract for sale is directly between the buyer and the vendor.

  • Usage constitutes acceptance of all terms outlined herein.
  • Terms may be updated periodically to reflect legislative changes.
  • Users must be at least 18 years of age to hold an account.

02User Accounts

To access most features of our platform, you must register for an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to provide accurate, current, and complete information during the registration process and to keep your account information updated. We reserve the right to suspend accounts that contain misleading or fraudulent information.

03Bookings & Payments

All payments made through the platform are processed via our secure third-party payment providers. By making a booking, you authorize us to charge the specified amount to your selected payment method.

Key Payment Terms:

  • Platform fees are included in the final checkout price unless stated otherwise.
  • Vendors are paid upon successful completion of the service.
  • Disputes regarding payments must be raised within 48 hours of transaction.

04Liability & Indemnity

To the maximum extent permitted by law, Marketplace Platform shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

Users agree to indemnify and hold harmless the platform from any claims arising out of their misuse of the service or violation of these terms.

Need help understanding this?

Our legal team can clarify any points you find confusing.

Contact Support