Version History
Review major changes made to our legal framework over the past 24 months.
Privacy Policy
Isan Group Pty Ltd (ACN: 666 881 107, ABN: 44 666 881 107) trading as Oonsa
1. Introduction
1. Introduction
Summary
This policy explains how Oonsa collects, uses, stores, and shares personal information when you use our platform.
This Privacy Policy explains how Isan Group Pty Ltd trading as Oonsa collects, uses, discloses, and manages personal information.
By using Oonsa, you accept this policy and consent to the collection, use, and disclosure of information as described here.
Oonsa is currently available to Australian customers. This policy may change as platform features evolve.
2. Data Collection
2. Data Collection
Summary
We collect information you provide directly, information generated through platform use, and technical information from your device.
- Account information: Name, email address, phone number, location, service preferences, and account credentials.
- Platform activity: Bookings, event requests, vendor offers, messages, reviews, support requests, and payment-related records.
3. Prohibited Data Use
3. Prohibited Data Use
Summary
Users must not misuse personal data, scrape platform content, impersonate others, or share credentials.
4. Payments & Fees
4. Payments & Fees
Summary
Payment data is processed by secure third-party payment providers and is subject to their own privacy policies.
5. Security & Data Protection
5. Security & Data Protection
Summary
How we protect your data and your responsibility to maintain secure login credentials.
We use reasonable administrative, technical, and organizational measures to protect personal information. However, no digital system is completely immune to risk.
Critical Responsibility
You are solely responsible for keeping your password, account access, and recovery methods safe.
Warning: Sharing account credentials with unauthorized third parties may trigger account review or security restrictions.
View changelog
Legal Verification
Our policies are reviewed against privacy obligations and platform compliance needs.